Workshopping Artificial Intelligence (AI) Ideas for Member Experiences
A large-scale consulting company was looking to spark engagement with a key client about the ways artificial intelligence (AI) could be transformative for their member experience and technology teams.
The opportunity
There was an opportunity to bring executives together to align on an AI vision, use cases, and program charter in an engaging and interactive way.
How we helped
We partnered closely with an AI subject matter expert (SME), the consulting company’s sales executives, and the client’s operational leaders to:
Align workshop goals, outcomes, agenda, and attendees
Design workshop activities, content, and materials
Organize supplies and resources to travel onsite while creating an engaging hybrid physical and digital workshop experience
Set up the room with flip charts, markers, sticky notes, snacks, and other supplies to create an interactive workshop
Facilitate visioning, brainstorming, ideation, prioritization, and planning activities for a strategic AI program
Recap the workshop outcomes, decisions, program charter, and recommended next steps
How we made a statement
At the end of the workshop, leaders shared that they felt the workshop was time well spent, engaging, fun, informative, and energizing. The workshop accelerated alignment across the leadership team, sparking momentum for a new, AI program that has the ability to unlock speed, agility, quality, and growth for their membership experience team.
